Privacy Policy

Privacy Policy 

Last updated: June 2026 

Introduction 

Armstrongs Finance Limited ("Armstrongs Finance", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly. 

This Privacy Policy explains how we collect, use, store and disclose personal information when you use our website, contact us, submit an enquiry or apply for finance, insurance or related products through us. 

We comply with the Privacy Act 2020 and other applicable New Zealand laws and regulations. 

Information We Collect 

We may collect personal information that is necessary to provide our services, including personal, identification, financial, credit and application-related information. 

The information we collect will depend on the products and services you enquire about or apply for. 

How We Collect Information 

We collect information directly from you through enquiries, applications, supporting documents, our website and communications with us. 

We may also collect information from third parties where authorised or permitted by law, including lenders, insurers, credit reporting agencies, identity verification providers, referral partners and government agencies. 

Why We Collect Information 

We collect and use personal information to: 

• Assess and process finance and insurance applications 
• Verify your identity 
• Meet our legal and regulatory obligations 
• Communicate with you about your enquiry or application 
• Arrange and administer finance, insurance and related products 
• Manage and improve our services 

Who We Share Information With 

We may share personal information with our lending, insurance and service partners, credit reporting agencies, identity verification providers, compliance service providers, referral partners, related businesses, professional advisers, technology providers and regulatory authorities where required. 

Where appropriate, we may submit your information to one or more lenders or insurance providers to identify suitable products and services. 

Information may also be shared with businesses that refer customers to Armstrongs Finance or businesses that assist in providing products and services to our customers. 

Information provided through our online application systems may be shared with relevant lenders, insurers and service providers for the purpose of assessing and processing your application. 

A current list of our lending and insurance partners is available on our Partners page. 

Credit Checks and Identity Verification 

Where required, we may obtain credit reports, verify identity information and conduct checks necessary to assess applications and meet our legal obligations. 

By applying for finance or insurance through Armstrongs Finance, you authorise us to obtain and exchange information with relevant lenders, insurers, credit reporting agencies and verification providers for these purposes. 

Website Information 

Our website may collect information such as IP addresses, browser type, device information and website usage data through cookies and analytics tools. This information helps us improve our website and customer experience. 

Storage and Protection of Information 

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration. 

We use third-party technology providers, including application processing, document collection, electronic signing and communication platforms, to assist in delivering our services. 

Information may be stored electronically using secure cloud-based systems and service providers located in New Zealand and overseas. 

Further information regarding how we protect information is available in our Security Policy. 

Accessing and Correcting Your Information 

You may request access to the personal information we hold about you and request corrections if you believe any information is inaccurate, incomplete or out of date. 

Marketing Communications 

We may contact you regarding finance, insurance, related products, promotions or services that may be relevant to you. 

You may opt out of marketing communications at any time. 

Privacy Concerns 

If you have any questions about this Privacy Policy or concerns about how your personal information has been handled, please contact our Privacy Officer. 

Details of our complaints process can be found on our Complaints page. 

Contact Us 

Privacy Officer 

Krystal Petty 
Armstrongs Finance Limited 
61 Mountain Road 
Mount Wellington 
Auckland 1060 

Email: krystal@armstrongsfinance.co.nz 

Changes to this Policy 

We may update this Privacy Policy from time to time. Any updated version will be published on our website and will take effect from the date it is published.